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Philosophy

Our customers – ever changing diversity

It is the passion for high-quality manufacturing of textile products that creates a bond between our customers and us.

Whether ladies’, men’s or children’s garments, the interior of motor cars, ships and aircraft or protective clothing for astronauts – our products always play a key role in the production process.

This textile world is diverse, complex and changes constantly. Innovative as well as proven materials, complex manufacturing methods, new trends and permanently increasing demands on quality and processing require a high degree of know-how and a sense of what is feasible.

Within this complicated global manufacturing process, we have a special responsibility with our products for the quality and durability of the finished goods. The needle forms the link between the material used and the applied processing technology. That is why we observe and analyse the manufacturing process in each industry branch for even the most specialised applications.

With over 160 years of experience and in a permanent dialogue and exchange with universities and institutes, quality managers and production technicians of many internationally successful production companies, and users, we have developed our products and services with the greatest care in order to meet our costumers' individual wishes.

Our solutions – top quality and individual

We enjoy our obligation to develop very individual solutions meeting highest expectations in cooperation with our customers.

With these, we offer a consistent and high-quality range of needles for each user in the sewing industry as well as for the manufacture of textile floorcoverings. In these industries we have often been pioneers in the development of new, innovative products and solutions. Our inquisitiveness and creativity, and our readiness to listen to our customers and to adopt their innovative ideas have greatly contributed to this capacity.

In the future, too, we will be actively involved in finding trendsetting solutions for applications that will have a great significance in times to come.

Our service – always there for you

As point of contact and communication platform, our SERVICEHOUSE is the link between our customers and us for all questions concerning the sewing and manufacturing processes.

At the Groups head office in Herzogenrath, the local Special Needle Production and the Development Centre are working together with the SERVICEHOUSE on interdisciplinary solutions for new processes, materials and concepts. The short lines of communication combined with the experience of more than 160 years of research and development secure highest synergy effects and sometimes present an extraordinary stimulus for new unexpected solutions.

Moreover, our customers get informed during seminars, individual training courses as well as through field relevant advice and expert information about the newest trends and developments in garment and textile processing, or benefit from specialised knowledge of our experienced consultants.

Our team – cooperative and fair

Our members of staff are committed to the company philosophy. With inquisitiveness, initiative, creativity and team spirit they work dedicated, reliably and in partnership with our customers, suppliers and service firms in order to improve their, as well as our performance.

Our customers' satisfaction and success are our team’s guidelines.